Privacy & Confidentiality

At Geelong Community & Care Services (GCCS), we are committed to protecting your privacy and handling all personal information with care, respect, and confidentiality.

We understand the importance of trust and take our privacy responsibilities seriously.

How We Collect Information

We collect personal and health information only when necessary to:

Information may be collected through:

How Your Information Is Used

Your information is used only for:

We do not use your information for any other purpose.

We take steps to keep your information safe by:

1. Secure digital and physical storage

2. Restricted access to authorised personnel only

3. Secure handling of documents and records

All records are stored in line with NDIS requirements and relevant legislation.

Your information will:

✔ Not be shared without your consent
✔ Only be disclosed when required by law or in emergencies

Any information shared is limited to what is necessary.

You have the right to:

✔ Request corrections to your information

✔ Ask how your information is being used

✔ Withdraw consent where applicable

Requests can be made by contacting GCCS directly.

GCCS manages personal information in accordance with:

1. Privacy Act 1988 (Cth)

2. Health Records Act 2001 (VIC)

3. NDIS Code of Conduct

All workers are required to maintain confidentiality at all times.

If you have any questions or concerns about privacy or confidentiality, please contact us.

📞 0420 267 300
📩 info@gccssupport.com

Privacy Enquiry

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